LD Products was recently awarded its 9th Bizrate® Platinum Award. Bizrate Insights is one of the largest providers of customer-generated ratings and reviews. By giving customers a medium to voice their experience with a particular company, Bizrate allows shoppers to make an informed decision on where they make their purchases.
LD Products is one out of only 80 retailers to receive the 2014 Platinum Award, putting it in the top 1.7% of retailers that utilize Bizrate’s survey.
Among the many factors included in the survey to be named a Bizrate Platinum winner are:
Point of Sale Metrics
- Overall Satisfaction (9.3 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
- Product Selection (9.3 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
- Ease of Finding (9.1 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
Post Order Fulfillment Metrics
- Repurchase Intent (9.4 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
- On-Time Delivery (9.5 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
- Product Met Expectations (9.3 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
- Customer Support (9.2 out of 10: Bizrate Survey, Aug 1 – July 31, 2014)
As a nine-year winner in the award’s 15-year history, LD has demonstrated consistent success in customer satisfaction and overall shopping experience. We are grateful to all our customers who provided reviews, helping us to effectively monitor and optimize the quality of our service.
“Excellent cartridge for my HP printer!”—miraleja; Source: Bizrate Survey, Oct ‘14
“High quality product with affordable price.”—Jim; Source: Bizrate Survey, Oct ‘14
“I was pleased to find the ink cartridges worked as well as the original ones and were much cheaper.”—Suzy; Source: Bizrate Survey, Oct ‘14
“Superfast shipping and excellent products.”—Bob; Source: Bizrate Survey, Oct ‘14
“LD Products Ink cartridges and toner are the most reasonably priced of any I have seen anywhere. They have never failed, and, if they did, I know they would stand behind them. They continue to expand their product line. I recommend them to everyone.”—Don; Source: Bizrate Survey, Oct ‘14
